1 - Introduction
The use of this website is governed by the following terms and conditions and which the user is obliged to fully respect. The user should not use this website if he does not agree with these terms and conditions.
2 - Your consent
3 - Why do we process personal data?
The personal data collected is mainly used to respond to requests for information and contact, contractual management, the provision of services and the communication of changes to the products and services subscribed, however, with your consent, they can also be used in the dissemination of new products and services and news about the company, in carrying out evaluation surveys and in legally mandatory information actions.
4 - What personal data are collected?
Normally, the personal data collected is limited to the Name, Address, Telephone / Mobile Number, Taxpayer Number, E-mail Address, but other data necessary to provide products or services may be collected.
Additionally, when emails are sent, statistical data is collected that allows to know the behavior of each subscriber in relation to the email received.
5 - How are personal data collected?
In general, personal data is collected when you subscribe to one of our products or services, and some of the personal data is mandatory to provide the service.
We also collect your data when you subscribe to the sending of newsletters, to respond to your messages and requests for information, to analyze and formalize your application for partner or collaborator, for the operations and management of the website, to prevent fraud and to maintain a record of your contact details.
We always respect your right to privacy and do not collect any personal information about you without your prior and explicit consent. Your personal data will not be reused for other purposes that are previously identified or that have no relation to those purposes for which they were initially collected.
However, the provision of incorrect or inaccurate data is your sole responsibility.
6 - Data on minors
The website is not directed at minors under 16 years old, so we ask that these minors do not use the website and do not provide us with personal data through it.
7 - Sensitive data
We expressly request that you do not send us or reveal any sensitive personal data, that is, information that reveals racial or ethnic origin, political opinions, religious or philosophical beliefs, union association, genetic information, biometric information, health related data or data relating to a natural person's sexual life or sexual orientation. These personal data will be immediately deleted.
8 - What is the period of retention of personal data?
It should be noted that the personal data you provide will be kept for a maximum period of ten years.
However, in certain cases we may retain data for longer periods, in particular when the Law so requires.
9 - Right of access, rectification and updating of data
Under the terms of the applicable legislation, you are guaranteed, as data holder, the right, at any time, to access your personal data, request its rectification or addition, oppose the treatment of data, with the exception of those strictly necessary to provide the service and / or request data portability, request the elimination of your data for marketing or telemarketing purposes or inclusion in subscriber lists and information services.
You can request any of the actions mentioned above through our contact page present on the website, using the most convenient and accessible means to your needs, establishing communication with us through our address, phone or email present in the link:
If you request us the elimination of some of your personal data or of its entirety, some of the services requested may not be provided to you, preserving the personal data necessary for the fulfillment of your legal obligations.
We reserve the right to request access to identifying elements of the author of the request in order to prove their identity.
10 - Disclosure of information to third parties
We do not sell or sell your data.
Within the scope of its activity, we may use third parties to provide certain services, which may imply access by these entities to the personal data of our users and customers. When this happens, we take all appropriate precautions, contractually imposing these entities to put in place the appropriate technical and organizational measures to prevent any unlawful processing of data and to ensure its availability, integrity and confidentiality.
Personal data may also be made available to courts and other competent authorities, in strict compliance with the provisions of the law, particularly when they are necessary for the resolution of disputes relating to billing and for activities related to the protection of public security, defense and security and prevention, investigation or detection of criminal offenses.
11 - Security
Ensuring the confidentiality, integrity and availability of data is a commitment we make to all our customers and users.
In this sense, we follow the best information security management practices, requiring our employees to strictly comply with the strict rules, ensuring the security of the personal data communicated to us, and cannot use such data for any purposes other than those defined in the contract. , nor correlate them with other data that are available.
We alert you to the fact that the data circulating on the Internet are not fully protected against possible diversion, being the communication of access passwords, passwords, confidential codes and any sensitive information made under your entire responsibility.
12 - Cookies
The cookies we use:
PHPSESSID: cookie that allows the website to respond to any action that the User performs on the website, such as completing a survey form. The website does not function properly if this cookie is not used.
xms_user: cookie used by backoffice users. The website works correctly if this cookie is not used.
__utma, __utmb, __utmc, __utmz: Cookies __ utmz beginning "__utm" allow the function of the analytics software. This software helps to analyze website visitors and provide anonymous information, such as browsers used, return visitors and response to marketing activities.
All browsers allow the User to accept, refuse or delete cookies, namely by selecting the appropriate settings in the respective browser. You can configure cookies in the "settings" or "preferences" menu of your browser. To learn more about cookies, including how to see what cookies were created and how to manage and delete them, visit www.allaboutcookies.org which includes information on how to manage your settings for the various browser providers.
Note, however, that by disabling cookies, it may affect, partially or totally, your browsing experience on the website.
Google Analytics opt-out browser
13 - Links to third party websites
The links on this website may lead to other websites. We are not responsible, approve or in any way support or subscribe to the content of these websites, or the websites linked to or referred to in them.
All changes will take effect immediately after being posted on the website.
15 - General provisions
We are not responsible for damages resulting from viruses that can infect the user's computer or network, or other assets, due to access to our website with the transfer of content from it to the user's computer or network.
16 - Contacts, doubts and questions
If you have any questions or concerns, or if you want to update, delete or change any personal information we have related to you, or if you have a concern about the way we handle any privacy issue, through our page of contacts present on the website, using the most convenient and accessible means to your needs, establishing communication with us through our address, phone or e-mail present in the link:
1 - Introduction